Support

Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A popup will show up. It offers elaborate information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of how-to videos illustrating how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you need, take a peek at our comprehensive FAQ section, which comprises questions asked by real customers and provides real solutions. We periodically "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of technical support engineers available 24/7 and eager to assist you with any issue. Each trouble ticket you submit will be answered within 60 minutes (the average response time is only 20 minutes), so you will not have to wait a long time to get your question answered.